- Lead the care journey, coordinating support and collaborating across teams to ensure clients receive high-quality, person-centred care.
- Be their first contact and help them navigate their care journey, ensuring a welcoming experience at every step.
- Work closely with internal teams and external partners to deliver comprehensive care.
Each leads the Better Connect program, delivering integrated, person-centred care across Central Queensland, Wide Bay, and the Sunshine Coast. Launched in 2024, Better Connect unites nine trusted community organisations to simplify access to support and connect people with the right services.